Unit A Hambridge Road
Newbury, Berkshire, RG14 5SS
01635 278778
Customer Support
Newbury, Berkshire, RG14 5SS
Customer Support
At Hillview Windows we pride ourselves on our exceptional customer service and strive to go above and beyond to delight our customers. We welcome any feedback to ensure we are achieving our goals of outstanding service. Here is a selection of Hillview Windows customer reviews:
“Myself and my husband John cannot recommend the Hillview team highly enough from start to finish the service has been second to none! Nothing was ever too much trouble from providing glass for some blown windows to then replacing some old aluminium windows in a very old house. Wayne our fitter spent 2 days here from 8 in the morning and only finishing when he was satisfied with his work! He was friendly, professional and tidy his workmanship is amazing…. We will definitely be using their services again!!”
★★★★★
“Brilliant service and excellent products. Top quality. Had our windows replaced a few years ago, great job, so a no brainer when we wanted to upgrade our back door. Ben and his team are friendly and professional. Very happy with the lead time and installation team. Great job. Thanks. Definitely recommend this company.”
★★★★★
“I wouldn’t hesitate to recommend Hillview Windows to anyone in need of windows or door installations.
Every member of the team at every stage of the process has been caring and informative. Quote and design change requests have been carried out with compassion and without fuss. Queries have been answered quickly and with clarity. Solutions have been found for trickier parts of the installation, with a focus on achieving the best final product.
Both fitters – Wayne in particular – were extremely friendly, considerate, and skilled craftsmen. Extra effort was taken to ensure the best possible finish, and we are very grateful for this. The windows look fantastic!
Installation took place Feb 2026.”
★★★★★
“Hillview were recommended to us by a good local builder. We needed 13 blown windows plus all our gutters replaced. Hillview have been great to work with. They price competitively and their installers were brilliant – courteous & diligent. Newbury is lucky to have such a trustworthy company”
★★★★★
“Just brilliant from start to finish.
Ben was great helping us choose what we wanted. Vanessa & Kelly were fab arranging things. Everyone was helpful on the phone.
Thorough site survey. Great fitters.
Honestly a total pleasure to deal with. And a superb job done.
Thanks so much”
★★★★★
“We used Hillview for the second time recently for our downstairs windows and doors. The entire process was seamless and professional. We where guided through the different options for our front door and given good honest advice about the pros and cons of each door available.
Arranging the check measure, ordering and fitting where all very straightforward. We did have one hiccup with the wrong colour handles on one window but as soon as we phoned Hillview, replacements were ordered and fitted within a few days
All in it’s nice to deal with a company that really knows the products they sell and cares that there customers get what they want.”
★★★★★
“Fantastic service from start to finish”
★★★★★
“The whole experience from Hillview Windows from the initial visit from Ben to discuss the work, through to the fitting has been first class.
Ben was able to advise us on details we’d not thought of, to ensure the end product was just what we were looking for.
The fitters, Jez and Connor were professional, hardworking, friendly and great to have around. They left the rooms tidy at the end of each day.
The resulting windows they fitted look better than we could have imagined and have transformed the house.
I wouldn’t hesitate in using Hillview Windows again and recommend them to anyone looking for a professional service at a competitive price.”
★★★★★
“I’m super happy with my new extension, it looks so much better and it’s definitely a lot warmer in the house which is brilliant. I have to say Jordan and all the team were amazing from start to finish.”
★★★★★
“I recently had a problem with my three panel sliding patio doors. Although the doors are old they are of good quality and I did not want to replace them.
I called in another local glazing company who were absolutely useless. Three visits later, and many unanswered calls, the work to repair the doors had not be done.
What a godsend to contact Hillview Windows. Shaun arrived promptly to look at the doors and was friendly and professional. Although his remit was to assess what the work would entail, he immediately began to try and rectify the problem. Offending door was lifted out, previous company said it would take two people to do that! Shaun obviously eats his Weetabix. The problem was speedily resolved and Shaun took time to tell me why the door was malfunctioning.
As a single, past her sell by date woman, it is reassuring to find a company that is not only reliable, but trust worthy and professional. I would have no hesitation about recommending Hillview to others.”
★★★★★
“We recently had 2 new windows and a front door fitted and the service received was excellent, very simple to organise, Hillview called with a date for fitting which was done with no problem. We will definitely be using them again for any other windows that need replacing.”
★★★★★
“Nice new extension. Hillview were very supportive throughout and Jordan managed the job brilliantly. Highly recommended.”
★★★★★
“Thank you for an excellent service throughout and sorting out the minor issues at the end.
The team of installers were great and I will definitely recommend you to anyone who are looking for any of your services.”
★★★★★
“We have used Hillview Windows on a number of occasions for different projects and have always found them knowledgeable and professional, would definitely recommend them.”
★★★★★
“We are so pleased with the windows and front door we had fitted by Hillview. They were so professional and knowledgeable about the products to help us find the right ones for our house.
The communication was great and the fitting team were great and did such a great job we will be back again ready for our next part of our house to be done.
Would highly recommend.”
★★★★★
“We recently had all our windows and doors replaced by Hillview Windows, and we couldn’t be more thrilled with the results. The new installations have completely transformed our home, giving it a fresh, modern look that we’re absolutely in love with.
The team was professional, efficient, and ensured everything was done to a high standard. From the initial consultation to the final touches, the service was excellent, and the quality of the windows and doors is outstanding. We highly recommend Hillview Windows to anyone looking to refresh their home!”
★★★★★
“We are extremely pleased with the finished product and the work undertaken by Connor and Jez whose work was excellent, always going that little bit extra and any concerns we had were addressed without fuss. We can’t speak highly enough of them.”
★★★★★
“Thanks so much to all of you. You did a great job! The fitter guys were great and very efficient too. I think they did a fine job.
I will not hesitate to recommend your company to anybody.”
★★★★★
“Shaun was tremendous help during the quotation stage and working onsite. He was clean, thorough and open about the tasks he’s carrying out. He was also helpful in advising how we can maintain certain windows and what products etc would be required to ensure longevity. Shaun was a top guy and was an absolute pleasure!
Hillview Windows Admin team were also great in the service provided over the phone as well as any further assistance I required. Always friendly and as we’ve just moved into the are, it was great to find a team who are so helpful.”
★★★★★
“Excellent secondary glazing fitting in uneven setting dealt with skilfully with no fuss and the team are a pleasure to deal with. Many examples in the village of tasteful replacement windows in many cases better looking than originals.”
★★★★★
“Very pleased. On time, indeed early, a careful installation of two new window glass units, including a difficult high-level one which had been broken by a flying stone.
Hadn’t realised what a difference it makes. Also highlighted the shortcuts taken by our original installer.
All in all, an excellent service and highly recommended.”
Steve. March 2024
★★★★★
“We are delighted with the result and very grateful to Ben, Tom and yourself, and the rest of the team for all the help and guidance you provided throughout the whole process. The Trickle Vent covers are an absolute winner!
Wayne and Nick who came to fit our windows showed outstanding professionalism. They were courteous, respectful of our property and showed great expertise with the task at hand. We were particularly impressed that Wayne figured out how to access our window positioned at the top of the stairs with no easy access! He came up with a plan and executed it brilliantly with his skill and experience. Please pass on our sincere thanks for all their hard work.”
Marilyn and Geoff, Newbury. March 2024
★★★★★
“I just wanted to drop you a note to say that we are absolutely delighted with our new front door. Thank you! The design and fit is perfect. The advice from Ben is much appreciated.
The installation went so smoothly, but I wanted to drop you a note specifically to say that Dan was an absolute pleasure to deal with.
His expertise and attention to detail was superb. He explained everything to me, and was super patient going through the options on the finish.
I couldn’t be more pleased!”
Paul and Jane, Newbury. February 2024
★★★★★
“We’re absolutely delighted with the door. But also, more generally with the service we’ve had. Right from when we rang for an initial consultation Hillview has been prompt. We’ve had an excellent experience from start to finish. Thank you to all.”
Fiona, Bedwyn, January 2024
★★★★★
“Dan and Kev have done a lovely job on fitting the new door and it does look just like the design – thank you. They were very professional and tried to keep the cold out as much as possible, careful of the walls surrounding the door frame and cleared everything away beautifully.”
Karen, Thatcham, January 2024
★★★★★
“We are so delighted with the windows and doors. The difference in retaining heat is incredible and they look so smart we really are very pleased. Would also like to say what a delight it has been to work with you. Everyone, John, Jez, Connor, Rob and yourselves have been so polite, friendly and helpful and very thoughtful.”
Mr and Mrs Cook, Wantage, January 2024
★★★★★
“We are just so pleased with the work that Dan and his team did. He was thorough, careful and painstaking to ensure that we were kept happy. Nothing was too much trouble.
Plus, to complete in the time such a large job with so many doors and windows was perfect for us. Thanks again to everyone involved at your end and to Dan, Wayne and their right hand men.”
Mr and Mrs L, December 2023
★★★★★
“Vanessa and Ben and their team made it easy to choose the windows we wanted, even when I changed my mind every other day! The fitting team, Jez and Connor were a joy to have at the house. I think they left it cleaner than they found it. One window had a small flaw in the frame but Hillview quickly arranged a replacement which Shaun fitted only a few days later. We couldn’t be more pleased with the windows.”
★★★★★
“I can highly recommend Hillview Windows. Vanessa and Ben have been amazing. I was managing my new doors/windows from a distance and the process could not have been easier. They both took such good care to make sure that everything was perfect as indeed it is. The whole team worked seamlessly and I am so thrilled with the finished product. Vanessa kept me up to date on everything from start to finish and was always accessible in case of any questions.”
★★★★★
“We had new windows fitted just before Christmas and are very happy with them. Jez and Connor did a great job and were polite and friendly.
All correspondence with Ben and Vanessa was great too. Very happy customers, thank you!”
Gemma Johnson, January 2023.
★★★★★
“We are so so pleased with the conservatory it looks amazing. Thank you all again, it’s been fantastic service and timely work. All of the builders we have had are a credit to Hillview Windows and we will definitely recommend you to our family and friends.”
★★★★★
“We would like to thank your company for installing our Guardian Warmroof replacement conservatory roof. We are absolutely delighted with it. It has made such a difference to us, we have been able to use our conservatory every day and during the evenings. Before we had the new roof the conservatory was a “no go” area during the winter and was very often too hot during the summer. This year we had our Christmas family gathering in it and we were all very comfortable and it was much admired.
The work was carried out quickly and efficiently. The team working here, especially Dan and Wayne were polite, cheerful and very helpful, and the finished result is excellent, both inside and out. The new tiles are a very good match for the house roof, in fact it looks as if it has always been there.
We were impressed with the whole project from beginning to end, and would have no reservation in recommending your company and the new roof unreservedly, and we would be very happy to have any prospective customers come and look at it.”
With thanks Mr & Mrs Foster, Inkpen
★★★★★
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